Duties, taxes and shipping

Duties, taxes and shipping can be hard to understand. We will explain how it works when you shop at 4Cyclists.

When you ship something to another country, you or your customer may be asked to pay additional duties and taxes before the shipment is delivered.

Products and taxes

Governments tax shipments from other countries because they want to:

Protect domestic companies from foreign competitors
Control the flow of certain products
Raise revenue through taxes

Duties and taxes on shipments are legal requirements that must be settled before your shipment can be delivered.

Taxes included when using express shipment service

Nobody likes to pay something additional. That’s why we do it for you. When you buy something in our shop, we will pay any additional duties and taxes regardless of your location. The best way to do that is to use our express shipment service. You will receive your parcel at your doorstep with all duties and taxes paid and it will be fast – normally up to 3 working days, except some rural areas or unexpected delays.

Paid extra taxes?

If you choose postal service as a way to get your order, we will try to do anything we can to pay taxes and duties but sometimes we cannot guarantee that your local postal service won’t charge something extra. If they do, please keep all documents that can prove that you have paid extra. We will give you a coupon worth as much as you have paid extra. The downside of using the postal service is that we can’t promise anything about delivery time. Sometimes it’s almost as fast as express, but sometimes it takes months and the only thing we can do is we can see the last “check-in” place. We observe particularly slow deliveries since the spread of Covid-19 worldwide.