Complaints

We have a big focus on the quality of our products. Therefore we have guarantees on your item for 2 years. If you want to make complaints on an item, contact us on info@4cyclists.eu. We initially take an assessment by e-mail. Please attach some pictures of the error and a description of pertaining to your complaint to enable us to assist you further.

We ask that the warranty products is being washed before they are returned to us. The warranty does not apply to normal wear or user errors.

Depending on the error, we either repair the product or send you a new one. Together we’ll find a solution.